Required Competency and Skillset to be a Waver
- Bachelor's Degree in Business Administration, Finance, Risk Management, or related field. Master's degree or professional certification (e.g., Six Sigma, Lean, PMP) preferred.
- A minimum of 6 years of experience in operations management, process improvement, or project management within the financial services or technology industry is required.
- Strong understanding of risk management principles, regulatory requirements, and compliance frameworks relevant to the financial technology sector.
- Demonstrated ability to lead cross-functional projects, drive change, and achieve measurable results in a fast-paced, dynamic environment.
- Excellent analytical skills, including the ability to interpret data, identify trends, and make data-driven decisions to achieve operational excellence.
- Effective communication skills with the ability to influence stakeholders, build consensus, and present complex information clearly and concisely.
- Strong leadership skills with the ability to inspire and motivate teams, foster a culture of collaboration and innovation, and drive performance excellence.
- Integrity and a commitment to uphold ethical standards.
- Strong problem-solving and decision-making abilities.
- Ability to handle sensitive information with discretion.
- Adaptability and willingness to learn in a fast-paced environment.
- Always willing to improve knowledge and skills.
- Strong organizational and time-management skills.
Operational Efficiency:
- Identify opportunities to streamline processes, eliminate redundancies, and automate manual tasks within the Risk and Compliance Operations teams.
- Develop and implement strategies to optimize resource allocation, enhance workflow efficiency, and reduce operational costs.
Process Optimization:
- Conduct process mapping, gap analysis, and root cause analysis to identify areas for process improvement and optimization.
- Work collaboratively with cross-functional teams to redesign processes, standardize procedures, and implement sustainable solutions.
Continuous Improvement:
- Drive a culture of continuous improvement by fostering innovation, encouraging feedback, and promoting learning and development initiatives.
- Monitor key performance indicators (KPIs), performance trends, and industry benchmarks to identify opportunities for improvement and innovation.
Training and Development:
- Provide training, coaching, and support to employees at all levels of the organization to build capabilities, enhance skills, and promote a culture of operational excellence.
Data Analysis and Insights:
- Analyze data, trends, and performance metrics to identify opportunities for improvement, make data-driven conclusions, and drive strategic initiatives that enhance operational efficiency and effectiveness.
Change Management and Collaboration:
- Drive positive outcomes and achieve strategic objectives through process updates, technology implementations, and organizational transformations while leading and supporting change initiatives.
- Serve as a liaison between the risk and compliance operations team and other departments to facilitate communication, knowledge sharing, and coordination of efforts.
